Activate Training

Activate Training provides sales and customer service training through Andrew Swart, its Sales Manager for Australia, who is permanently settled in Perth and whose sales, sales management and sales training background spans more than 25 years.

• Sales team development built around acquiring new customers, retaining existing ones and growing the accounts a business already has.
• Sales process work that structures a process, implements it with the team and continues with support once the program has finished.
• Programs aimed at both internal and external customer satisfaction, so service and support staff are covered alongside the sales team.
• Content is bespoke and customised to each client rather than delivered from a fixed syllabus, which is how the firm activates people, business and sales.

Best for: Sales teams that need a repeatable process and the customer-handling skills to work it.

Activate Training provides leadership and team management programs for managers, delivered as part of its tailored training work and led by managing director Ian Hannon.

• Leadership training covering mentoring, coaching and how managers motivate the people who report to them.
• Team development and team collaboration programs that lift how a group works together.
• Professional communication skills for managers and their teams, tied back to customer satisfaction.

Best for: Managers who lead sales or service teams and want leadership and communication skills in one program.