Sales Ethos

Sales Ethos provides sales and customer service training from Mulgrave in Melbourne, running in person across Victoria and by webinar Australia-wide, with an ethical and emotionally intelligent approach to selling.

• More than 12 individual and team courses covering building rapport rapidly, winning new business, consultative and persuasive selling, handling objections, negotiating and closing, and managing repeat business.
• Programs tailored for sales teams, customer service professionals, medical professionals and business owners.
• One hour interactive workshops delivered fortnightly, with role play simulations, worksheets, slides and recordings.
• Emotional intelligence and time management topics included, and training led by Ben Lai, who brings 18 years of experience.

Best for: Small and mid sized sales teams that want a structured, ethics led alternative to hard selling techniques.

Sales Ethos provides online coaching for sales professionals and business owners, delivered by webinar to clients Australia-wide from its Melbourne base.

• One on one and group coaching sessions for sales professionals and business owners.
• Dedicated streams for introverts, entrepreneurs and medical professionals.
• Ongoing support from a dedicated trainer, with recordings and worksheets provided alongside each session.

Best for: Business owners and individual sellers who want continuing one to one guidance rather than a one off course.