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Total Selling Solutions

Automotive sales and service training business founded in 2006, delivering onsite and online courses and the StreamSpeak call management platform.

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Overview

Display / Trading Name
Total Selling Solutions

Business Description

Total Selling Solutions, also known as TSS, was founded in 2006 by Steve Curran and supplies training and systems to the automotive industry. Courses include Sales Cadetship, Sales Executive High Performers, Sales Management Leadership, Service Excellence and a specialty walk-in sales process course, delivered onsite and through the TSS TV online academy.

The StreamSpeak platform covers call management, call monitoring and recording, TrueLead lead categorisation, AutoSmart SMS follow up, the InsightEdge performance dashboard, CRM integrations and an outbound prospecting app.

Service & Expertise

Learning, Training and Capability Development

Sales and Customer Service Training

Total Selling Solutions provides sales and customer service training to automotive dealerships nationwide across Australia, delivered onsite and through an online academy.

  • Named courses include Sales Cadetship, Sales Executive High Performers, Sales Management Leadership, Service Excellence and a specialty walk-in sales process course.
  • Training is supported by the StreamSpeak platform, covering call monitoring and recording, TrueLead lead categorisation and the InsightEdge performance dashboard.
  • TSS TV delivers training online, running alongside onsite visits from business development and training managers.
  • Founded in 2006 by Steve Curran, now CEO, the business works with more than 200 dealers and over 725 sales and service departments across the country.

Best for: Automotive dealerships wanting structured sales and service training tied to their own call and lead data.

Learning, Training and Capability Development

Supervisor and Manager Training

Total Selling Solutions provides supervisor and manager training for automotive sales and service teams.

  • The Sales Management Leadership course is one of the four named training courses.
  • The InsightEdge performance dashboard gives managers visibility of team activity.
  • Call monitoring and recording through StreamSpeak supports coaching of sales and service staff.

Best for: Dealer principals and sales managers building consistent management practice across departments.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid) Local presence: Staff based locally, Physical office Unit 25, 10-14 Yalgar Road, Kirrawee NSW, 2232
  • Northern Territory (Hybrid)
  • Queensland (Hybrid) Local presence: Staff based locally
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid)
  • Western Australia (Hybrid)

Industry

Industry Experience

Education and Training

Contacts & Channels

FAQs

What training does Total Selling Solutions offer?

Sales Cadetship, Sales Executive High Performers, Sales Management Leadership, Service Excellence and a specialty walk-in sales process course, delivered onsite and through the TSS TV online academy.

What is StreamSpeak?

StreamSpeak is the TSS call management solution, covering call monitoring and recording, TrueLead lead categorisation, AutoSmart SMS follow up, the InsightEdge dashboard and CRM integrations.

Where does Total Selling Solutions operate?

Nationwide across Australia from its Kirrawee office in New South Wales, with business development and training managers in New South Wales and Queensland.

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