Predictable Success

Predictable Success provides sales and customer service training, building sales team capability alongside the process infrastructure that carries it.

• Sales capability performance is one of three parts of the formula the practice works to, sitting with business focus outcomes and sales process infrastructure.
• Sales, management and product manuals are developed so the method a team is trained in is written down and repeatable rather than held in one person’s head.
• Systems and processes are established so a business can grow without restriction, covering the path from lead generation through to sales conversion.
• Mark Lenthall has held sales and business leadership roles since 1998 and leads the consultancy and the client work himself.

Best for: Business owners and sales leaders who want their team’s selling method documented and taught rather than left to individual habit.

Predictable Success provides performance management for sales teams and the managers who lead them.

• Top performers are identified and nurtured, and positive team expectations are set across the group.
• Vision and culture work is aimed at retaining the talent a business has already built.
• Named clients include Kitchen Connection and AMC Commercial Cleaning.

Best for: Sales managers who want a consistent standard of performance across a team rather than results that rest on one or two people.