JACK Hospitality

JACK Hospitality provides Generalist HR Consulting across Australia, delivering Indigenous-led People & Culture advisory for hospitality organisations.

• The People & Culture service combines operational HR expertise with strategic transformation experience to provide tailored solutions that align people with the organisation’s vision.
• JACK supports inclusive leadership and drives sustainable change with a collaborative, flexible approach, with strategic HR delivered alongside venue consultancy, concept creation and venue operations.
• Business coaching adds one-on-one coaching, real-time advisory and focused guidance across leadership, operational efficiency and business optimisation for hospitality operators.
• Clients range from freestanding restaurants, bars and cafes through to hotels, resorts and mixed-use precincts, with team structure and service model decisions grounded in revenue, efficiency and guest experience.

Best for: hospitality owners, developers and operators who want HR strategy, leadership support and culture work from a consultancy that understands venue operations.

JACK Hospitality provides Indigenous Employment and Reconciliation Action Planning across Australia, working to increase Indigenous participation in the hospitality sector.

• First Nations Advisory helps clients identify opportunities for Indigenous business and create pathways for sustainable employment and advancement of First Nations Australians.
• JACK provides culturally appropriate advice and solutions to foster inclusivity and cultural competence in client businesses.
• The consultancy is majority Indigenous owned and majority female led.

Best for: hospitality and precinct operators building Indigenous employment pathways and cultural competence into their workforce plans.