Learning, Training and Capability Development
Difficult Conversations Training
Crucial Dimensions provides Difficult Conversations training to organisations across Australia and New Zealand, as the exclusive licensee of the Crucial Learning courses with a team that has delivered the programs for over 15 years.
- Crucial Conversations for Mastering Dialogue, a two day instructor led course grounded in 30 years of social science that teaches people to speak up early, manage emotions and stories, stay focused on intent and turn dialogue into action.
- Crucial Conversations for Accountability, which bridges the gap between unmet expectations and outcomes, and Business Conversations, which combines Crucial Conversations skills with business acumen.
- In house delivery onsite or live virtually, tailored to the organisation’s context and real workplace scenarios, or open enrolment public courses run as live facilitator led virtual sessions.
- A train the trainer certification option so organisations can certify internal trainers to embed Crucial Conversations capability at scale.
Best for: organisations in government, healthcare, utilities, mining, energy and education that want a shared framework for speaking up, feedback and accountability conversations.
