AusPsych

AusPsych provides Employee Assistance Programs (EAP) to small and large organisations across Australia, with offices in Newcastle, Lake Macquarie, Hunter, Port Stephens, Central Coast and Upper Hunter, plus associate offices in regional NSW and interstate capital cities.

• Australian owned psychology practice delivering tailored EAP and consultative services to both public and private sector organisations.
• EAP Plus provides comprehensive support with online portal for employee appointment bookings and 24/7 access to scheduling from anywhere.
• Seven specialised psychological services including critical incident management, mental health counselling, workplace mediation, and workers compensation support.
• Evidence-based approach with qualified psychologists providing professional and innovative solutions to organisational needs.

Best for: small to large employers seeking a comprehensive, regionally accessible Employee Assistance Program with contemporary digital access and tailored support.

AusPsych provides Critical Incident Response through a dedicated team of qualified psychologists available 24 hours, 365 days a year across Newcastle, Hunter and Central Coast regions.

• Critical Incident team members have minimum 5 years of trauma counselling experience and formal training in evidence-based critical incident management.
• Immediate on-site response to traumatic incidents with structured follow-up at 1 day, 1 week and 1 month intervals to support employee recovery.
• Comprehensive support including staff training, policy development consultation, and formal incident documentation to minimise workplace impact.

Best for: organisations in regional NSW seeking immediate psychological support and expert guidance following workplace trauma or critical incidents.