Connect Psych Services

Connect Psych was Australia’s first e-counselling platform for organisations, developed by experts in their fields of Psychology and People Management. Professional, private, on-demand support to create a resilient, collaborative and more productive workplace. No wait list. No waiting rooms.

Employees can access support within 24hours, with appointments available via phone, video or other supported channels. Through our RISE platform, employees can book and manage appointments online at any time.

Support is 100% confidential. Connect Psych Services provides private access to qualified psychologists and counsellors, and information is not shared with Employers. Managers can access de-identified reporting on their workforce, giving valuable insights into the mental health of employees.

We have Practitioners available from 6am - 11pm, 7 days a week. As all our appointments are held online, it allows flexibility and convenience for your employees, no matter where they are located or what shifts they work.

Our Practitioners can assistin many areas such as – anxiety, depression, grief, relationships, addiction, stress, work-life balance, conflict resolution, PTSD and more. Issues don't have to be big, nor do they have to be work-related. We also have experts in Nutrition, Finance and Career Counselling available.

Yes, of course! Connect Psych Services also supports managers and leadership teams through practical guidance, coaching and support around people issues, team wellbeing, conflict, change and workplace challenges through Manager Assist - our specialised counselling for leaders.

Absolutely! We have an extensive, nationwide network of registered therapists. All Connect Psych Practitioners have been hand-selected, interviewed and trained to use our system. We do not use interns or therapists who are not fully licensed and still under supervision. Connect Psych Services Practitioners have additional training in specific approaches to therapy, which include Cognitive Behavioural Therapy, Positive Psychology, Dialectical Behavioural Therapy, Psychodynamic, Mindfulness, Acceptance Commitment Therapy and more. In addition, we have a Board of Advisors who include prominent professionals that are experts in the healthcare space and help ensure that our service is effective and current.

Yes, once linked in with their most appropriate Practitioner, they will then have continuity of care with them, unless they request to change, which our Practice Manager is happy to help with recommndations.

As different companies have different requirements cost will vary. For more information on pricing and to book a demo please contact us.

At this time we do not accept insurance.