Upsource

Upsource provides Offshore Solutions from Melbourne to businesses across Australia, the UK and the US, building vetted and fully managed offshore teams in Cebu, Philippines since 2023.

• Three step process of consult, shortlist and onboard: the role is defined in a consultation, Upsource goes to market and returns a vetted shortlist within 14 days, then handles contracts, remuneration, tech setup and onboarding.
• Every professional is skills tested and screened before being presented, with a dedicated recruitment consultant on each search.
• Team members work the client’s hours, fully remote, hybrid or office based in the Cebu facility, which has biometric access control, redundant fibre internet and backup power.
• ISO certified processes, with HR, compliance, performance monitoring and leave entitlements managed from day one.

Best for: Australian finance, mortgage, marketing and professional services firms that want one hire or a whole offshore division with the admin handled.

Upsource provides HR Outsourcing and Managed Services from Melbourne to businesses across Australia for the offshore staff it places, covering contracts, HR, payroll and performance support so clients direct the output only.

• Staff Management handles contracts, HR compliance, payroll, performance support and culture across office, hybrid and remote arrangements.
• Leave entitlements and day-to-day operations are managed by Upsource in every market served.
• Seat Leasing lets a client’s existing offshore team relocate into the managed Cebu facility while the client keeps full management control.

Best for: businesses that want offshore employment administration and workplace infrastructure run by one provider.