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The HR Department Consulting Group

The HR Department Consulting Group delivers outsourced HR support for SMEs in Sydney and Australia, with expertise in employment compliance and relations.

Overview

Display / Trading Name
The HR Department Consulting Group

Business Description

The HR Department Consulting Group delivers outsourced HR support for SMEs across Australia, led by principal consultant Alan Au (Master's in HR & Industrial Relations, University of Sydney).

  • Services include Fair Work compliance, employment contracts, award interpretation, and employee relations guidance, with expertise in hospitality and retail awards.
  • Also offers HR audits, performance frameworks, change management, and independent workplace investigations for misconduct and complaints.
  • Based in Sydney CBD (Barangaroo) and Norwest; serves clients Australia-wide.

Service & Expertise

HR Advisory and Consulting

SME HR Support

The HR Department Consulting Group delivers SME HR Support to small and medium businesses across Sydney and Australia, led by principal consultant Alan Au.

  • Outsourced HR support covers Fair Work Act and National Employment Standards compliance, employment contracts, workplace policies, award interpretation, and employee relations and termination guidance.
  • Alan Au holds a Master of Human Resources and Industrial Relations from the University of Sydney and a Bachelor of Business from Macquarie University, with prior senior HR roles at Swissotel, Four Seasons, Park Hyatt, TPG Telecom and Superloop.
  • Services include HR audits and risk reviews, probation and performance frameworks, and change management and restructure guidance, with particular depth in hospitality and retail award interpretation.
  • Operates from a Sydney CBD office at Barangaroo and a Norwest office, supporting clients Australia wide via on site or video consultation.

Best for: SME owners across hospitality, retail or professional services who need flexible, outsourced HR support without an in-house HR team.

Workplace Conduct

Workplace Investigations

The HR Department Consulting Group provides Workplace Investigations for SMEs across Sydney and Australia, handling misconduct and complaint matters independently.

  • Independent workplace investigations cover misconduct and employee complaints, with procedural fairness maintained throughout and formal findings and recommendations provided.
  • Delivered by principal consultant Alan Au, whose HR leadership spans ASX listed organisations including TPG Telecom and Superloop as well as global hospitality brands.
  • Positioned for employers needing objective, external handling of sensitive complaints, distinct from the firm’s broader ongoing HR advisory work.

Best for: employers facing a serious workplace complaint who need an independent, objective investigation process.

Operational Coverage

  • New South Wales (Hybrid) Local presence: Staff based locally Level 35 Tower 1/100 Barangaroo Ave, Barangaroo, NSW, 2000

Industry

Industry Experience

Administrative and Support Services, Professional, Scientific and Technical Services

Contacts & Channels

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