Return to Work Queensland

Return to Work Queensland delivers Injury Management and Return to Work services across Queensland, built around a surgeon led triage team responding within 60 seconds of a call or message.

• Assesses workplace injuries and issues a Work Capacity Certificate on the spot, at no out of pocket cost for eligible WorkCover Queensland cases.
• Operates a statewide network of surgeons, GPs and allied health professionals, with same-day appointments to fast track treatment and reduce claim delays.
• Manages the clinical side of Queensland workers’ compensation claims, including certification, specialist referrals and follow up appointments shared with employers.
• Connects injured workers to allied health, psychology and mental health practitioners as part of individual recovery care plans under WorkCover Queensland requirements.

Best for: Queensland employers and injured workers needing rapid, surgeon led injury triage and certification to reduce lost time and speed up a WorkCover claim.

Return to Work Queensland also provides Return to Work Coordination and Management for employers managing injured workers under WorkCover Queensland.

• Helps employers build compliant Suitable Duties Plans that match tasks to a worker’s Work Capacity Certificate restrictions, with templates and setup guidance.
• Coordinates rehabilitation, employer liaison and insurer communication from first notification through to full return to work.
• Keeps workers, employers and treating providers in the loop, with regular review of duties and hours to support sustained recovery.

Best for: Queensland employers wanting hands-on case coordination and Suitable Duties Plan support to manage a worker’s staged return to work.