Infor CloudSuite HCM (Australia)

Infor CloudSuite HCM is an HRIS and HCM platform delivered as part of Infor’s global cloud enterprise software suite, serving organisations across industries such as healthcare, public sector, hospitality, financial services, manufacturing and retail.

• Positioned as a complete, single vendor HCM platform covering workforce optimisation and broad HR capabilities, integrated with Infor’s wider ERP, supply chain and financial management applications on one cloud platform.
• Each Infor CloudSuite is built for a specific industry with more than 60 micro vertical configurations available out of the box, rather than a generic system adapted afterwards.
• Infor reports more than 90,000 organisations worldwide use its products, spanning customers such as Community Bank System, CKE Restaurants and Techtronic Industries.
• The platform incorporates science driven tools intended to support HR decision making alongside standard HCM functions.

Best for: large or mid-sized organisations in Infor’s target industries seeking a single vendor HCM platform that integrates with broader ERP and enterprise systems rather than a standalone point solution.

Infor offers AI Enabled HR Tools embedded within its CloudSuite HCM platform, aimed at organisations that want automation and decision support layered onto core HR processes.

• The Velocity Suite AI accelerator pairs with CloudSuite HCM, adding industry trained AI agents intended to handle routine work end to end and escalate items needing human judgement.
• Adaptive experiences reshape the interface around each user’s role, and autonomous orchestration is designed to coordinate workflows across Infor and non-Infor systems.
• Governance controls are built in so that actions taken by staff or AI agents remain auditable, according to Infor’s own product description.

Best for: existing or prospective CloudSuite HCM customers wanting AI assisted automation layered onto their HR platform rather than a standalone AI tool.