Hospitality Industry Insurance

Hospitality Industry Insurance provides Workers Compensation Insurance to hospitality employers in New South Wales, as an APRA authorised insurer licensed by SIRA as a specialised insurer.

• Compulsory New South Wales workers compensation cover for pubs, clubs and accommodation, and cafes, restaurants and take away food retailing, written by Hospitality Industry Insurance Limited, ABN 34 124 091 470.
• Claims and injury management are handled in house, with one skilled case manager as the single point of contact from start to finish regardless of the severity or duration of the claim, and caseloads averaging 30 per case manager.
• Case managers work alongside an in-house medical team, in-house lawyers and in-house investigators, in a business whose specialists have backgrounds in hospitality and allied health.
• Reporting lets an employer benchmark its own return to work performance against industry peers, with 91 per cent return to work in under 13 weeks.

Best for: New South Wales hospitality employers that want compulsory workers compensation cover from a specialist insurer managing claims with its own staff.

Hospitality Industry Insurance provides WHS Management Systems to New South Wales hospitality employers through its own work health and safety team.

• Risk Master, a WHS management system developed in partnership with Master Apps, covers workplace inspections, incident records and continuous improvement monitoring.
• The WHS team runs onsite assessments directed at injury prevention and answers work health and safety questions at whs@hii.au.
• HIILearning carries 19 online courses, and self-assessment health checks cover workplace safety, harassment, and occupational violence and aggression.

Best for: New South Wales hospitality operators building a work health and safety system with industry specific tools.