First Class HR Solutions

First Class HR Solutions provides Generalist HR Consulting from its Melbourne base, describing itself as a family owned, 100% Australian consultancy with more than 15 years of experience across hospitality, retail, aged care and education.

• Positions itself as small enough to deliver localised, personal service while offering access to HR products and capability typically reserved for larger businesses.
• Sector experience spans hospitality, retail, aged care and education, giving it exposure to varied workforce compliance and people needs.
• Client engagement starts with a direct consultation rather than a self-service portal, consistent with a hands-on consulting model.

Best for: small to medium Melbourne area businesses in hospitality, retail, aged care or education wanting a locally based, hands-on generalist HR partner rather than a large national provider.

First Class HR Solutions offers Permanent Recruitment support, helping employers fill roles without running the process in-house.

• Handles the recruitment process end to end, including posting job advertisements, conducting interviews and managing the associated paperwork.
• Recruitment is delivered alongside the firm’s broader integrated human resources consulting work rather than as a standalone agency service.
• Positioned for businesses seeking a tailored approach to matching candidates to specific role requirements.

Best for: small and medium employers wanting recruitment handled by a familiar HR partner alongside their ongoing generalist HR support.