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Employee Assistance Services Australia

Australian-owned EAP provider delivering counselling, critical incident response, management support and training nationwide, with award-winning service.

Overview

Display / Trading Name
Employee Assistance Services Australia

Business Description

EASA (Employee Assistance Services Australia) is an Australian-owned EAP provider based in the Hunter Valley, NSW, with 25 years of experience and coverage across Australia and, via a partner, New Zealand.

Services include face to face and 24/7 telephone counselling, critical incident and trauma response, management assist, and preventative training. EASA has a strong presence in resources and mining, with dedicated site counsellors, alongside programs for corporate workplaces.

Best for: Employers, including mining and industrial workplaces, wanting an award recognised, locally based EAP.

Service & Expertise

Wellbeing and Mental Health

EAP Employee Assistance Programs

Employee Assistance Services Australia provides Employee Assistance Programs (EAP) with counselling, trauma support, coaching and 24/7 crisis response across Australia.

  • Award-winning provider with 25 years direct EAP experience and national network of accredited counsellors; recognised for trauma support following disasters including the Victorian Bushfires and Asian Tsunami.
  • 24/7 telephone counselling, face-to-face counselling, critical incident and trauma response, management assistance, and tailored employee education and training to reduce absenteeism, injuries and workers compensation claims.
  • Based in the Hunter Valley NSW with Australia-wide coverage and partnership extending to New Zealand; serves resources, mining, manufacturing, emergency services, government and corporate sectors.

Best for: employers in high-risk or crisis-prone industries seeking comprehensive, proactive employee wellbeing and crisis management from an established Australian-owned provider.

Learning, Training and Capability Development

Resilience

Employee Assistance Services Australia provides resilience and mental health training programs that equip employees with coping skills for stress and workplace challenges.

  • Customised training covering stress management, critical incident response, depression awareness, communication and conflict resolution; delivered on-site or intensively.
  • Proactive approach documented to reduce absenteeism, sickness and workers compensation claims; improves workforce engagement and retention.
  • Flexible modular programs tailored to each organisation; delivered by CIMA and ICISF trained and accredited trainers.

Best for: organisations seeking preventative resilience programs that address psychological safety before crises occur.

Operational Coverage

  • ACT (Hybrid) Local presence: Staff based locally
  • External Territories such as Australian Antarctic Territory, Christmas Island, and the Cocos Islands (Hybrid) Local presence: Staff based locally
  • New South Wales (Hybrid) Local presence: Staff based locally Greenhills, NSW, 2323; 16 Broughton Street, Singleton NSW, 2330
  • Tasmania (Hybrid) Local presence: Staff based locally
  • Victoria (Hybrid) Local presence: Staff based locally
  • Western Australia (Hybrid) Local presence: Staff based locally

Industry

Industry Experience

All Industry

Contacts & Channels

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