D'Accord NSW

D’Accord NSW provides Employee Assistance Programs across Australia, offering 24-hour counselling and support to employees experiencing work-related stress, relationship issues, financial problems and substance abuse concerns. The service operates nationally with immediate on-site response available within 2 hours for critical incidents.

• Experienced team of psychologists and counsellors with minimum 6 years corporate experience, averaging 14 years, bringing clinical, trauma-specific, social work and hospital-based backgrounds to their practice and crisis intervention.
• Preventative early access model lets employees seek help proactively, alongside programs initiated by employers for performance concerns.
• Proven track record reducing workers’ compensation claims and absenteeism across federal and state government, local councils, and national companies of all sizes.
• Tailored programs designed to meet each organisation’s specific needs, with capacity to serve geographically dispersed workforces while supporting performance and adaptability across all staff levels.

Best for: Government agencies, councils and organisations seeking confidential, nationally available counselling and crisis response integrated with workplace wellbeing strategy.

D’Accord NSW Critical Incident Response provides 24-hour trauma counselling and crisis support for workplace emergencies including assaults, accidents, workplace deaths and other traumatic events through a dedicated trauma line available nationwide.

• Trained trauma specialists with clinical experience and expertise in crisis intervention, including trauma-specific counselling methods.
• Rapid response: on-site support available within 2 hours to manage the immediate aftermath and provide psychological first aid.
• Training and support for managers on trauma management procedures and helping teams recover from critical incidents.

Best for: Any organisation that requires rapid, professional psychological support and crisis management following critical workplace incidents.