Australian EAP

Australian EAP provides EAP Employee Assistance Programs across Australia, delivering confidential, evidence-based support through a team of over 75 experienced counsellors and an employee app that enables workers to book appointments and access mental health resources.

• Over 75 highly qualified counsellors deliver confidential counselling sessions tailored to address employees’ personal challenges and workplace issues.
• Offers evidence-based support grounded in psychological safety principles, helping employers meet their workplace mental health and psychosocial risk management obligations under Australian WHS laws.
• Provides access via the Aussie EAP app, enabling employees to confidentially book counselling sessions and access a range of mental health and wellbeing resources on demand.
• Targets small and medium-sized businesses across Australia seeking to build psychologically safe workplaces and reduce turnover through enhanced employee wellbeing.

Best for: employers seeking to deliver confidential employee assistance programs via app technology to meet psychosocial risk management obligations and support employee mental health across a geographically dispersed workforce.

Australian EAP provides Critical Incident Response support across Australia, helping organisations recover from traumatic and distressing events, with the capacity to manage approximately 240 critical incident cases per month.

• Experienced team delivers psychological support to help workplaces deal with workplace accidents, sudden death, major organisational changes, and other traumatic incidents.
• Handles approximately 240 critical incident cases each month across Australia, bringing depth of experience in trauma response and workplace recovery.
• Integrates with EAP programs to provide continuity of mental health support for affected employees before, during, and after critical incidents.

Best for: organisations facing workplace crises or traumatic events that require immediate psychological support and structured recovery for affected staff.