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WorkFocus Australia

WorkFocus Australia is a workplace rehabilitation provider delivering return to work and injury management services to workers and employers nationally.

Overview

Display / Trading Name
WorkFocus Australia

Business Description

WorkFocus Australia is a workplace rehabilitation provider that has operated since 1989 and is part of the MedHealth group of companies. Its allied health professionals coach injured and ill workers through recovery to meet health, work, wellbeing and life goals across metropolitan and regional Australia, in person, by phone or by video.

Services for employers and insurers include early intervention, same and new employer return to work, workplace assessments, an Aboriginal and Torres Strait Islander Recovery and Return to Work Service and the Small and Micro-Employer (SMiE) Support Program.

Service & Expertise

Safety

Injury Management and Return to Work

WorkFocus Australia provides Injury Management and Return to Work services to workers, employers and insurers across metropolitan and regional Australia, as a workplace rehabilitation provider operating since 1989 within the MedHealth group.

  • A consultant coaches each worker through recovery, building a plan for return to health, everyday life and work agreed with the worker, treating health professionals and the employer, and liaising with the insurer.
  • Services are delivered in person, on the phone or via video, and cover workers’ compensation, compulsory third party and life insurance referrals as well as activities of daily living assessments.
  • The Aboriginal and Torres Strait Islander Recovery and Return to Work Service offers a culturally respectful approach, with all consultants and leaders having completed the Cultural Competency course through the Centre for Cultural Competence Australia.
  • The Small and Micro-Employer (SMiE) Support Program gives tailored support to small and micro sized employers to minimise business disruption.

Best for: insurers, employers and health professionals referring injured or ill workers for rehabilitation and return to work support anywhere in Australia.

Safety

Return to Work Coordination and Management

WorkFocus Australia provides Return to Work Coordination and Management for employers and insurers across Australia as a signatory of the Health Benefits of Good Work.

  • The Early Intervention service targets claims 0-6 weeks old with immediate action to overcome barriers to an initial return to work, delivered face to face or by telephone.
  • The Same Employer Service allocates a dedicated consultant and aims to return the worker to the same tasks, hours and employer.
  • Workplace assessments, psychological and wellbeing services and exercise services support the plan.

Best for: employers and insurers coordinating early, durable return to work outcomes.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid)
  • Northern Territory (Hybrid)
  • Queensland (Hybrid)
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid)
  • Western Australia (Hybrid)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

What does WorkFocus Australia do?

WorkFocus Australia is a workplace rehabilitation provider that works with people unable to work because of injury or health concerns. Referrals come from an insurer, employer, doctor or service provider, and a consultant supports the worker to recover and return to health and work.

How does WorkFocus Australia support an injured worker?

A consultant works with the worker to create a plan for returning to everyday life, better health and work, listens to the worker's needs, speaks with treating doctors to confirm the treatment plan is appropriate and connects the worker with community resources.

Is WorkFocus Australia owned by another company?

WorkFocus Australia is part of the MedHealth Group of companies.

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