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Workcom

National workplace rehabilitation provider delivering return to work planning, complex case management and vocational services across Australia.

Overview

Display / Trading Name
Workcom

Business Description

Workcom is an occupational rehabilitation provider with in-person coverage in every state and territory alongside telerehabilitation. Headquartered in Queensland, it is owned and operated by Almanac Health and is ISO9001:2015 certified.

Return to work services cover initial needs assessments, worksite evaluations, customised return to work planning, continuous and complex case management, and injury adjustment counselling. Vocational services, single service assessments including functional capacity, task analysis and ergonomic evaluations, and work readiness programs complete the range.

Service & Expertise

Safety

Return to Work Coordination and Management

Workcom provides return to work coordination and management for injured and unwell workers in every Australian state and territory, in person and by telerehabilitation.

  • Initial needs assessments, worksite evaluations and customised return to work planning, with coordination across the key parties on a claim.
  • Continuous case management and specialised complex case management, supported by injury adjustment counselling.
  • Single service assessments including functional capacity assessments, detailed task analysis, ergonomic evaluations and activities of daily living assessments.
  • Consultants are university-qualified allied health professionals in occupational therapy, rehabilitation counselling, social work, psychology, physiotherapy or exercise physiology.

Best for: employers, insurers and claims agents that need one rehabilitation provider able to cover a workforce spread across several states.

Outplacement and Career Transition

Career Transition Services

Workcom provides vocational services for workers who cannot return to their pre-injury role.

  • Vocational counselling, vocational assessments, transferrable skills analysis and labour market analysis.
  • Job placement and work trials, with proactive job search strategies and enhanced job seeking skills.
  • Upskilling and reskilling programs alongside work readiness and capacity uplifting programs.

Best for: claims where the pre-injury job is no longer available and a worker needs a realistic new direction.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid)
  • Northern Territory (Hybrid)
  • Queensland (Hybrid)
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid)
  • Western Australia (Hybrid)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

Does Workcom operate in every state and territory?

Workcom offers in-person coverage in every state and territory and also offers telerehabilitation, with Operations Managers covering Western Australia, South Australia and the Northern Territory, Queensland, and New South Wales, Victoria, the Australian Capital Territory and Tasmania.

What services does Workcom provide?

Workcom provides return to work services, vocational services, specialised single service assessments such as functional capacity, task analysis and ergonomic evaluations, and wellbeing programs including work readiness and social work services.

Which schemes and panels is Workcom on?

Workcom is contracted to deliver services nationally under the Australian Government Occupational Rehabilitation and Medical Services (ORAMS) Provider Panel and for the Department of Veterans' Affairs, and it is a panelled provider for WorkCover Queensland.

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