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Updoc

Australian telehealth platform selling employers Updoc for Business, a staff benefit giving whole teams 24/7 access to doctors and psychologists.

Overview

Display / Trading Name
Updoc

Business Description

Updoc is an Australian telehealth platform connecting people to AHPRA-registered partner doctors around the clock, and is used by more than 500,000 Australians. It is ISO 27001 certified and complies with Australian privacy laws.

Updoc for Business is the employer-purchased version. An organisation buys its team 24/7 telehealth consultations covering new and repeat prescriptions, general medical advice, psychology sessions, general health checks, specialist referrals, pathology requests and imaging. Onboarding runs through a short form with no engineering work.

Service & Expertise

Wellbeing and Mental Health

Employee Wellbeing

Updoc provides employee wellbeing services to Australian employers through Updoc for Business, giving a whole team 24/7 access to doctors and psychologists from anywhere in Australia.

  • Consultations covering new and repeat prescriptions, general medical advice, psychology sessions, general health checks, specialist referrals, pathology requests and imaging.
  • Built for real schedules, from shift workers to parents and professionals, with access from the office, home, site or the field.
  • Average wait for a consult of under 60 minutes, with confidential consultations delivered by AHPRA-registered partner doctors.
  • ISO 27001 certified platform complying with Australian privacy laws, with partner doctors averaging 13 years of experience and credentialed before joining.

Best for: Australian employers wanting to cut half-days lost to doctor visits and give distributed or shift-based teams a doctor they can reach out of hours.

Wellbeing and Mental Health

Workplace Psychology Services

Updoc provides workplace psychology services to Australian employers through Updoc for Business, giving a whole team 24/7 access to doctors and psychologists.

  • Psychology sessions sit in the same plan as prescriptions, health checks, specialist referrals, pathology requests and imaging.
  • Staff request a consult from anywhere in Australia, from the office, home, site or the field, with an average wait of under 60 minutes.
  • Confidential consultations delivered by AHPRA-registered partner doctors on an ISO 27001 certified platform complying with Australian privacy laws.

Best for: employers wanting psychology access built into the same round the clock service their team already uses for everyday care.

Operational Coverage

  • ACT (Remote)
  • New South Wales (Remote)
  • Northern Territory (Remote)
  • Queensland (Remote)
  • South Australia (Remote)
  • Tasmania (Remote)
  • Victoria (Remote)
  • Western Australia (Remote)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

What is Updoc for Business?

Updoc for Business is the employer-purchased version of Updoc, giving a team 24/7 telehealth consultations covering prescriptions, medical advice, psychology sessions, health checks, specialist referrals, pathology requests and imaging.

Which Australian companies use Updoc for Business?

Employer customers include Showpo, Shopback, Safewill, Pest2Kill and WiredCo.

How do employers set Updoc up for their team?

Employers complete a short form with no technical integration or engineering work, then receive dedicated support and materials for onboarding across the workforce.

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