TactiCall Recruitment

TactiCall Recruitment provides Professional and White Collar Recruitment from Brisbane to employers across South East Queensland and Australia, specialising in contact centre, customer experience and business support roles since 1998.

• Recruits contact centre staff at every level, from customer service and sales consultants to team leaders, quality analysts, workforce planning, telephony specialists and contact centre managers.
• Places business support personnel including administration assistants, claims officers, data entry operators, facilities officers, office managers, reception and switchboard staff, plus social media and digital communications roles.
• Uses an assessment centre methodology for permanent placements and offers modular services such as recruitment process design, telephone screening, role plays, aptitude tests, personality profiling and reference checking.
• Clients include DHL Express, Energy Queensland, Iron Mountain, Woolworths Group, Brisbane City Council, Smart Service Queensland and TAFE Queensland.

Best for: Brisbane and South East Queensland organisations hiring contact centre, customer service and office support staff.

TactiCall Recruitment provides High Volume Recruitment from Brisbane to companies and government agencies across Australia, mobilising assessed staff for projects and emergencies.

• Delivers rapid response staffing for natural disasters and one off events, including a Queensland flood event where 100 temporary staff were mobilised within 48 hours.
• Supports campaign management, emergency response, system implementations, managed workforces and start ups.
• Cloud based systems and 24 hours a day, 7 days a week contact allow staffing needs to be actioned immediately.

Best for: Organisations needing large contact centre or administration teams stood up quickly for projects, surges or emergencies.