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Solution Minds Consulting

Digital, ERP and AI transformation consultancy operating across Australia and New Zealand since 2006, with a dedicated change management practice.

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Overview

Display / Trading Name
Solution Minds Consulting
Year founded
2006

Business Description

Solution Minds Consulting, trading as SMC, is a digital transformation and enterprise systems consultancy founded in 2006 and operating from five offices: Melbourne, Sydney, Brisbane, Perth and Auckland. The about page records more than 600 projects and a track record of 550+ process and systems improvement projects, with over 1,000 combined years of experience; the homepage cites 750+ projects, a conflict flagged for review.

Published service lines are digital transformation consulting, ERP and enterprise systems consulting, AI consulting, data advisory and services, change management consulting, business process improvement consulting, and software licence management. The change management practice is described as ensuring transformation is adopted rather than only delivered, aligning leadership, people and ways of working so change is embedded across the organisation and benefits are realised in practice.

Engagements follow the published SMC Model, a four stage framework covering Strategy and Roadmap, Select and Negotiate, Plan and Implement, and Review and Optimise. Named clients on the website include Kmart, Inghams, Westrac, Monadelphous, Fremantle Ports, IMDEX, Greatland Gold, Luxury Escapes, Alchin Long Group, ecoDynamics, MCC and the Parliament of Victoria. Regional directors are listed for NSW, QLD, VIC, WA/SA/ACT/TAS and New Zealand. No ABN, headcount or partner certifications are published on the website.

Service & Expertise

Change Management

Business Transformation Support

Solution Minds Consulting provides Business Transformation Support from offices in Melbourne, Sydney, Brisbane, Perth and Auckland, with more than 600 projects recorded on its about page since 2006.

  • Change work is framed around adoption rather than delivery alone, aligning leadership, people and ways of working so benefits are realised in practice.
  • Engagements follow the published SMC Model across four stages: Strategy and Roadmap, Select and Negotiate, Plan and Implement, and Review and Optimise.
  • Named clients on the site include Kmart, Inghams, Westrac, Monadelphous, Fremantle Ports, IMDEX, Luxury Escapes and the Parliament of Victoria.
  • Related service lines span digital transformation, ERP and enterprise systems, AI advisory, data services, business process improvement and software licence management.

Best for: Australian and New Zealand organisations replacing a core enterprise system that need the workforce side of the change managed with the technology.

HR Technology and Digital Transformation

Systems Optimisation and Support

Solution Minds Consulting delivers Systems Optimisation and Support for enterprise platforms across Australia and New Zealand, covering the review stage after implementation.

  • The Review and Optimise stage of the SMC Model addresses performance, adoption and benefit realisation once a system is live.
  • Software licence management is offered as a separate service line, covering entitlement review and vendor negotiation.
  • Support is delivered from five offices in Melbourne, Sydney, Brisbane, Perth and Auckland, with published lines for Australia on 1800 762 269 and New Zealand on +64 9870 8918.

Best for: organisations one or two years past an ERP go live that suspect they are underusing or overpaying for the system.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid) Level 4, 75 Miller Street, North Sydney NSW, 2060
  • Queensland (Hybrid) Level 7, 36/269 Wickham Street, Fortitude Valley QLD, 4006
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid) Level 16, 390 St Kilda Rd, Melbourne VIC, 3004
  • Western Australia (Hybrid) Level 2, 218 St Georges Terrace, Perth WA, 6000

Industry

Industry Experience

Professional, Scientific and Technical Services

Contacts & Channels

Contact Name

Jamon Johnston

Job Title

CEO and Founder

Phone 1800 762 269

Clients

Kmart
Inghams
Westrac

FAQs

Where does Solution Minds Consulting operate from?

SMC operates from five offices: Level 16, 390 St Kilda Rd, Melbourne VIC 3004; Level 4, 75 Miller Street, North Sydney NSW 2060; Level 7, 36/269 Wickham Street, Fortitude Valley QLD 4006; Level 2, 218 St Georges Terrace, Perth WA 6000; and Suite 14696, Ground Floor, 26A Hobson Street, Auckland Central, Auckland 1010. Australian enquiries use 1800 762 269 and New Zealand enquiries +64 9870 8918.

How does Solution Minds Consulting run an engagement?

Engagements follow the published SMC Model, a four stage framework covering Strategy and Roadmap, Select and Negotiate, Plan and Implement, and Review and Optimise. The about page records more than 600 projects, a track record of 550+ process and systems improvement projects, and over 1,000 combined years of experience.

What does the change management practice cover?

SMC describes change management consulting as ensuring transformation is adopted rather than only delivered, aligning leadership, people and ways of working so change is embedded across the organisation and benefits are realised in practice. It sits alongside digital transformation, ERP and enterprise systems, AI consulting, data advisory, business process improvement and software licence management.

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