SME Support Services

SME Support Services provides Coaching for small to medium businesses in South Australia, delivered personally by Managing Director Edwin van der Graaf.

• Approved Provider for the SME Business Advisory Services Program run by the South Australian Department for Innovation and Skills (DIS).
• Coaching covers vision, values, behaviours, and interpersonal and soft skills, alongside continuous informal and formal check ins throughout the year.
• Draws on experience across FMCG, retail, sales and logistics, including as a former multi site franchisee, to coach small business owners and their teams.
• Also supports leading difficult conversations, covering complaints, grievances, conflict and tough business decisions with team members.

Best for: small to medium business owners in South Australia seeking hands on, one to one coaching on leadership, vision and team performance.

SME Support Services offers SME HR Support to small to medium businesses in South Australia alongside its coaching services.

• Provides standard format Employee Contracts and Handbooks designed to be comprehensive yet easy for employees to reference.
• Assists with writing Job Descriptions using templates developed over many years to clarify each team member’s role.
• Supports Performance Reviews aligned to a business’s vision, alongside team meetings and interview support.

Best for: small business owners needing practical, ready to use HR documentation such as contracts, handbooks and job descriptions.