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Rod Catterall & Associates

Rod Catterall & Associates delivers de-escalation, behaviour management and occupational violence training to care, education and frontline staff.

Overview

Display / Trading Name
Rod Catterall & Associates

Business Description

Rod Catterall & Associates (RCA) delivers behaviour and safety training to organisations in disability, out-of-home care, education, healthcare, aged care, local government and frontline services across Australia and New Zealand. It has over 30 years of industry experience and is based in Melbourne.

Programs prepare staff to safely manage complex behaviours, aggression, mental ill health, substance use, crisis situations and workplace violence. Training is delivered face to face, live online or on demand and aligns with the NDIS Practice Standards and Aged Care Quality Standards.

Service & Expertise

Safety

Safety Training

Rod Catterall & Associates provides Safety Training from Caulfield North in Melbourne to organisations across Australia and New Zealand, with over 30 years of industry experience in preparing staff to safely manage complex behaviours, aggression and workplace violence.

  • De-escalation and Occupational Violence Prevention (OVA) training covering warning signs, legal and ethical responsibilities and non punitive responses.
  • Ethical Response Safety Training (ERST) with streams for individualised NDIS participants (IERST), standard disability, forensic disability, out-of-home care, restrictive practices and safe holding, and aged care aggression management.
  • Face to face sessions for groups of up to 20 staff, live online and pre-recorded on demand training, Institute of Safety public workshops and Train the Trainer pathways.
  • Content aligns with the NDIS Practice Standards, Positive Behaviour Support frameworks and Aged Care Quality Standards, and all trainers hold Working With Children Checks and National Police Checks.

Best for: disability, aged care, out-of-home care, education, healthcare and local government organisations whose staff work with people who display behaviours of concern.

Wellbeing and Mental Health

Mental Health Programs

Rod Catterall & Associates provides Mental Health Programs from Melbourne to care, education and frontline organisations across Australia and New Zealand, through its Mental Health Literacy and Informed Care Training (MHL).

  • Seven modules spanning mental health and disability, recognising concerns, assessment and risk awareness, practical support strategies and staff wellbeing.
  • Practical strategies for responding to panic attacks, anxiety, depression, self-harm disclosures and suicidal ideation.
  • Delivered face to face, by live webinar or as a pre-recorded webinar.

Best for: frontline and support staff who work with people experiencing mental ill health, trauma or psychosocial disability.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid)
  • Northern Territory (Hybrid)
  • Queensland (Hybrid)
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid) Suite 302, 11 Bond Street, Caulfield North VIC, 3161
  • Western Australia (Hybrid)

Industry

Industry Experience

Education and Training

Contacts & Channels

FAQs

Where does Rod Catterall & Associates deliver training?

Training is available across Australia and New Zealand from the Caulfield North office in Melbourne, delivered face to face at the client site, live online or as pre-recorded on demand training, as well as through public workshops.

Which sectors does the training suit?

Programs are designed for organisations in disability and NDIS services, aged care, out-of-home care, child protection, schools and universities, healthcare, mental health, local government, emergency services and community services.

What is Ethical Response Safety Training?

Ethical Response Safety Training (ERST) equips staff to safely manage risk and de-escalate aggressive situations, with streams for individualised NDIS participants, standard disability, forensic disability, out-of-home care, restrictive practices and safe holding, and aged care aggression management.

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