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PACT Health

Sydney injury management provider running RADAR, a telehealth program for complex work injury claims, for employers, insurers and case managers.

Overview

Display / Trading Name
PACT Health

Business Description

PACT Health delivers work injury physiotherapy and return to work support from its Miranda clinic in Sydney and by telehealth across Australia, with same day reporting to insurers and case managers on every compensable case.

RADAR by PACT is its program for chronic and complex work related claims. The employer or insurer refers the claim in, and RADAR works alongside the providers already treating the worker rather than replacing them, running physical and psychological arms on one engine built on the Functional Progress Ratio. Three tiers, Pulse, Vector and Summit, are chosen per case.

Service & Expertise

Safety

Injury Management and Return to Work

PACT Health provides injury management and return to work support for employers, insurers and case managers, by telehealth Australia wide and in person at its Miranda clinic in Sydney.

  • RADAR by PACT, a program for chronic and complex work related claims referred in by the employer or insurer, usually with the injury management advisor.
  • The Functional Progress Ratio, a single measure of the direction and rate of a worker’s functional recovery against sessions delivered.
  • Independent clinical review as a case conference between the RADAR clinician and the treating provider, with a recorded clinical course decision on what happens next.
  • Early intervention referrals from employers and case managers, with same day reporting on compensable cases.

Best for: employers and injury management teams with a stalled or complex claim who want objective measurement and direction without displacing the treating team.

Safety

Managing Psychological Injury Claims

PACT Health provides support for psychological work injury claims through the psychological arm of RADAR.

  • The treating psychologist leads the care and is never replaced; RADAR assists and measures recovery against sessions delivered.
  • Physical exercise is central to the psychological arm, alongside the worker building active self management.
  • Independent clinical review as a case conference between the RADAR clinician and the treating provider, to review the claim and agree the plan.

Best for: insurers and employers managing a psychological claim that needs objective progress measurement alongside existing treatment.

Operational Coverage

  • ACT (Remote)
  • New South Wales (Hybrid) Local presence: Physical office Unit 1, 196 Sylvania Road, Miranda NSW, 2228
  • Northern Territory (Remote)
  • Queensland (Remote)
  • South Australia (Remote)
  • Tasmania (Remote)
  • Victoria (Remote)
  • Western Australia (Remote)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

What is RADAR by PACT?

RADAR by PACT is a program for chronic and complex work related claims, referred in by the employer or insurer, which works alongside the providers already on the claim and uses the Functional Progress Ratio and a Clinical Course Decision to show where the claim is and what happens next.

Where does PACT Health deliver its services?

PACT Health runs a clinic at Unit 1, 196 Sylvania Road, Miranda NSW 2228 and delivers telehealth for work related injury anywhere in Australia, from the capital cities to the most remote regions.

Can an employer refer a worker directly?

Employers and case managers can make early intervention referrals, and every compensable case receives same day clinical reporting so the claim keeps moving.

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