On Track Investigations

On Track Investigations delivers Workplace Investigations for government, NGO and private sector employers across Australia, led by founder and director Kristie Walker.

• Conducts misconduct, bullying and harassment, critical incident and complaint based fact finding investigations, following an impartial, evidence based process.
• Positions itself as a leading provider of investigations and complaints services to the disability sector, including no blame critical incident investigations and HR style disciplinary investigations.
• Founder has worked broadly across government, NGO and private sector organisations, with client testimonials citing clear, defensible reports and strong sector knowledge.
• Also offers investigation training, coaching and complaints management support to build internal capability alongside external investigations.

Best for: organisations, including disability sector providers, needing an external, procedurally fair investigation into misconduct, grievances or critical incidents.

On Track Investigations provides Workplace Mediation and dispute resolution services across Australia, led by a Nationally Accredited Mediator.

• Director Kristie Walker became a Nationally Accredited Mediator in 2020 and added conflict coaching to the service suite in 2022.
• Helps employers resolve conflict between individuals or teams as an alternative to formal investigation, aiming to rebuild working relationships.
• Draws on experience managing complaints and identifying misconduct to advise clients on whether to investigate, mediate or coach.

Best for: employers seeking a nationally accredited mediator to resolve workplace conflict and rebuild relationships as an alternative to formal investigation.