Lifeworks Health Services

Lifeworks Health Services provides Injury Management and Return to Work services across every Australian state and territory, from a family-owned company founded in 1997 by Managing Director Jane Jaggs.

• Holds accreditation with Comcare and WorkCover in every state and territory except Victoria, and is on insurer panels as a preferred provider for self-insured companies and employer direct services.
• Deploys an allied health team of Occupational Therapists, Exercise Physiologists, Physiotherapists, WHS Consultants, Rehabilitation Counsellors, Registered Psychologists, Cert IV Trainers and Nurses to manage claims and return to work outcomes.
• Runs holistic recovery programs including Rejuvenate for early intervention, Energise (a 12 week fatigue management program) and a 6-12 week Cancer Support program alongside standard injury management caseloads.
• Sources local allied health professionals for rural and remote service locations where its own consultants are not based, arranging travel where required.

Best for: insurers and self-insured employers needing an accredited, nationally coordinated workers compensation and return to work provider with clinical depth beyond standard case management.

Lifeworks Health Services delivers Employee Assistance Programs across Australia, giving staff and family members confidential counselling alongside its core injury management services.

• Counselling is provided by registered psychologists and appropriately qualified counsellors via telehealth or face to face.
• Includes Manager Assist, a dedicated counselling and coaching service for supervisors and managers covering leadership, communication and manager-specific stressors.
• Extends into emotional intelligence and resilience counselling alongside traditional EAP support, drawing on the same allied health team used in its return to work programs.

Best for: employers wanting an EAP provider that can also fold psychological support into an existing workers compensation or return to work program.