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Intouch Healthcare

Brisbane telehealth provider selling employers tiered workforce health programs covering rapid consults, return to work checks and reporting.

Overview

Display / Trading Name
Intouch Healthcare

Business Description

Intouch Healthcare is a Brisbane-based telehealth provider working across Australia, connecting patients with registered nurse practitioners and qualified health practitioners.

Employer Health is sold in three levels. Essential gives every employee fast access to care with same-day documentation for payroll. Plus adds return to work assessments, specialist and pathology referrals, prescription review, a manager consult line and a quarterly reporting pack. Premium adds corporate health checks, wellbeing check-ins for shift workers, vaccination enablement and executive reporting.

Service & Expertise

Wellbeing and Mental Health

Employee Wellbeing

Intouch Healthcare provides employee wellbeing programs to Australian employers from its Brisbane office, sold in three levels named Essential, Plus and Premium.

  • Essential gives every employee rapid telehealth consults and the documentation a payroll team needs on the same day.
  • Plus adds a manager consult line for workforce questions, specialist and pathology referrals, prescription review and a quarterly reporting pack.
  • Premium adds corporate health checks, wellbeing check-ins for shift workers, vaccination enablement and a named account practitioner.
  • Executive reporting and program design sit at the Premium level for organisations wanting the program shaped around their workforce.

Best for: employers under 500 staff in transport, logistics, construction, aged care, disability services and regional or fly-in-fly-out operations that need staff seen quickly and documented properly.

Safety

Injury Management and Return to Work

Intouch Healthcare provides injury management and return to work support to employers as part of its Plus and Premium programs.

  • Return to work assessments for staff coming back from illness or injury.
  • Clinical support to close out a case properly, with specialist and pathology referrals where needed.
  • Same-day medical certificates issued where clinically appropriate, giving payroll and managers a documented position.

Best for: shift-based and around-the-clock workforces needing return to work decisions made without waiting for a clinic appointment.

Operational Coverage

  • ACT (Remote)
  • New South Wales (Remote)
  • Northern Territory (Remote)
  • Queensland (Remote) Local presence: Physical office Level 19, 10 Eagle Street, Brisbane QLD, 4000
  • South Australia (Remote)
  • Tasmania (Remote)
  • Victoria (Remote)
  • Western Australia (Remote)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

What are Intouch Healthcare's Employer Health levels?

There are three: Essential, which gives employees fast access to care with same-day documentation for payroll; Plus, which adds clinical support to close out a case; and Premium, which adds prevention, health checks and reporting.

Which workforces does Intouch Healthcare's Employer Health program suit?

Small and medium businesses under 500 staff, shift-based and around-the-clock workforces, transport, logistics and warehousing, construction and trades with distributed crews, aged care, disability and community services, professional services teams, and regional, remote and fly-in-fly-out operations.

Where is Intouch Healthcare based?

Intouch Healthcare is based at Level 19, 10 Eagle Street, Brisbane QLD 4000, and provides telehealth services across Australia from Monday to Sunday, 8:00am to 10:00pm.

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