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HESTA

HESTA is an industry superannuation fund for employers in health, community services and beyond, with employer registration and staff education.

Overview

Display / Trading Name
HESTA

Business Description

HESTA is an industry superannuation fund for the health and community services sector, operating since 1987 and open to anyone, with over one million members.

Employers set up through one online form, nominate HESTA as their default fund and send contributions by SuperStream, through the QuickSuper clearing house, a Westpac service, or another compliant one. An Employer Support Team helps in every corner of Australia.

HESTA also runs super education sessions for employer teams, a webinar series and Payday Super guidance, plus forms, booklets and guides for employers.

Service & Expertise

Compensation, Benefits and Rewards

Superannuation Fund

HESTA is a superannuation fund for employers in health, community services and beyond, with an employer channel covering registration, default fund nomination and contribution payments right across Australia.

  • Employer registration through one online form, with the HESTA team walking an organisation through the sign-up process and the move of its default fund.
  • Contribution payments by SuperStream, through the QuickSuper clearing house, a Westpac Banking Corporation service open to HESTA employers, or through any other SuperStream compliant clearing house an employer chooses.
  • An Employer Support Team helping in every corner of Australia, answering questions from paying employees’ super to making HESTA an employer’s default fund, with a customer service team on hand Monday to Friday.
  • Employer administration forms, including the standard choice of fund form for offering employees a choice, and a refund and reclassification request where a contribution needs correcting.

Best for: health, community services and other Australian employers choosing a default superannuation fund and wanting staff contributions handled in one place.

Compensation, Benefits and Rewards

Superannuation Advisory and Compliance

HESTA gives employers superannuation obligation guidance and compliance support, alongside super education for their people.

  • Payday Super guidance for employers, covering qualifying earnings, payroll system readiness and the questions employers ask most, plus a podcast unpacking what the change means.
  • Super education sessions tailored to an employer’s team, covering ways to grow super accounts, insurance and retirement.
  • A wellbeing webinar series for employers, onboarding videos for staff new to super, a paying super booklet and a small business super guide.

Best for: payroll, finance and HR teams wanting plain guidance on employer super obligations and super education for their people.

Operational Coverage

  • ACT (Remote)
  • New South Wales (Remote)
  • Northern Territory (Remote)
  • Queensland (Remote)
  • South Australia (Remote)
  • Tasmania (Remote)
  • Victoria (Remote)
  • Western Australia (Remote)

Industry

Industry Experience

Financial and Insurance Services

Contacts & Channels

FAQs

What happens when an employer makes HESTA its default super fund?

HESTA walks the organisation through the registration process and gives it the support needed to communicate the benefits of making HESTA its super fund. One online form sets an organisation up as an employer with HESTA.

How do employers send super contributions to HESTA?

Employers can pay contributions through the QuickSuper clearing house, which is owned and operated by Westpac Banking Corporation and open to HESTA employers, or through any other SuperStream compliant clearing house they choose. Contributions must reach the fund within seven business days of payday under Payday Super.

What super support do an employer's staff get from HESTA?

HESTA delivers super education sessions tailored to an employer's team, covering ways to grow super accounts, insurance and retirement, and provides onboarding videos for employees who are new to super. HESTA members can also book a super health check with a HESTA super expert, in person or over the phone.

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