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Exceed Global

Exceed Global is an Australian advisory, training and talent firm helping organisations lift customer experience through strategy and execution.

Overview

Display / Trading Name
Exceed Global

Business Description

Exceed Global is a privately owned Australian firm offering advisory, training & development, and talent and recruitment services across financial services, government, not-for-profit, health, telecommunications, IT and education.

Founded by Executive Chair Isabella Villani, an author and keynote speaker on customer experience, the firm leads sustainable, organisation-wide transformation.

Best for: Organisations seeking advisory and training support to improve customer experience.

Service & Expertise

Talent Acquisition and Recruitment

Permanent Recruitment

Exceed Global provides Permanent Recruitment services across Australia, placing executives and professionals with major organisations including Telstra and the Federal Government. Founded by Executive Chair Isabella Villani, the Melbourne firm combines industry networks with proactive market research to source candidates aligned with client requirements and culture.

  • End-to-end recruitment process from client briefing through candidate assessment, shortlisting, selection and placement support, with ongoing engagement following placement
  • Candidate sourcing grounded in extensive industry networks, existing candidate pools and proactive outreach to passive candidates, ensuring quality talent across all sectors
  • Commitment to diverse and inclusive shortlists incorporating LGBTIQ+, cultural, linguistic, cognitive and ability-based diversity
  • Experience serving clients across all industry verticals including telecommunications, financial services, government, health and not-for-profit sectors

Best for: larger organisations seeking permanent professional and executive placements with a recruitment partner emphasising candidate quality, diversity and ongoing support.

Coaching and Mentoring

Executive and Senior Leadership Coaching

Exceed Global provides Executive and Senior Leadership Coaching, customised programs to strengthen leadership effectiveness and futureproof leadership styles. Delivered as part of the firm’s advisory and development services, coaching draws on founder Isabella Villani’s expertise in customer experience strategy, change management and organisational performance.

  • Leadership coaching programs including CX for Leaders designed to align executive thinking with best practice and customer experience principles
  • Content grounded in founder Isabella Villani’s thought leadership expertise in change management, customer experience and employee engagement
  • Customised delivery in interactive formats suited to client requirements

Best for: organisations seeking senior leadership coaching to improve customer experience delivery and drive organisational performance.

Operational Coverage

  • Victoria (Hybrid) Local presence: Staff based locally

Industry

Industry Experience

All Industry

Contacts & Channels

Related Vendors

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