EAP Assist

EAP Assist provides Employee Assistance Programs (EAP) supporting more than 2 million employees across 3000 subscriber organisations in Australia and overseas. The 100 per cent Australian-owned provider delivers confidential counselling via telehealth with hourly rates of $40-60, significantly lower than competitor rates of $200-300.

• Five scalable plans from 25 counselling hours annually (for 50-employee organisations) to 250+ hours (500+ employees), with no registration, management or service fees.
• Solution-focused support addresses workplace and personal issues: stress, anxiety, depression, burnout, trauma, financial difficulties, relationships, divorce and redundancy.
• Phone-based counselling from experienced, qualified Australian-based counsellors; research confirms phone therapy achieves effectiveness and satisfaction comparable to face-to-face.
• Carry-forward of unused hours applies to all plans except Starter; multi-year purchase discounts up to 20 per cent (five years).

Best for: Australian employers seeking cost-effective EAP services that prioritise accessibility and counsellor quality, with flexible scale matching workforce size.

EAP Assist offers clinically designed online self-help Mental Health Programs accessible through EAP referral, developed by mental health experts from UNSW and St Vincent’s Hospital Sydney.

• Standalone programs for anxiety, depression, panic disorder, social anxiety, OCD and insomnia, with guided modules completed over 6-12 weeks.
• Eighty per cent of participants report significant symptom reduction; 50 per cent are no longer troubled by the primary condition.
• Programs designed for discreet, convenient online access with progress monitoring, email reminders and resource libraries.

Best for: Employees seeking evidence-based digital mental health support accessible anytime, anywhere.