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DOCTO

Australian telehealth provider whose FastCare line gives employers early workplace injury assessment, certification and certificates of capacity.

Overview

Display / Trading Name
DOCTO

Business Description

DOCTO is an Australian telehealth platform that has provided specialist care for ten years and partners with business to deliver telehealth to their staff.

For employers, FastCare handles workplace injury assessment, investigation, management and certification through doctors trained in workers' compensation certification, with same day or next day video consultations and certificates of capacity for every state and territory. Related business services cover workplace psychological injury, 24 hour emergency medicine cover, exposure management, concussion care and traveller support.

Service & Expertise

Safety

Injury Management and Return to Work

DOCTO provides injury management and return to work services to Australian employers through FastCare, an early intervention workplace injury service delivered by video consultation nationwide.

  • Assessment, investigation, management and certification of work injuries by doctors trained in workers’ compensation certification.
  • Certificates of capacity for all states and territories, issued immediately after the consultation, with guidance on modified duties.
  • Same day or next day video consultations, capacity assessments, pre-employment consultations and follow-up through to recovery.
  • A dedicated referrer portal for every corporate customer, giving employers and injury management teams real-time updates.

Best for: employers and insurers in aged care, community health, mining, construction and government that want an injured worker assessed and certified the same day, no matter where that worker is located.

Safety

Managing Psychological Injury Claims

DOCTO provides management of psychological injury claims for Australian employers and insurers through its integrated FastCare psychology pathway.

  • Early intervention for workplace psychological injuries, delivered by video across Australia.
  • Same day or next day management of work-related stress, bullying, harassment or trauma, within the same national clinical framework as the physical injury model.
  • Clinical oversight from emergency medicine specialist physicians, with certification handled by the same team.

Best for: employers and insurers wanting a psychological injury seen early rather than waiting for a claim to lengthen.

Operational Coverage

  • ACT (Remote)
  • New South Wales (Remote)
  • Northern Territory (Remote)
  • Queensland (Remote)
  • South Australia (Remote)
  • Tasmania (Remote)
  • Victoria (Remote)
  • Western Australia (Remote)

Industry

Industry Experience

Health Care and Social Assistance

Contacts & Channels

FAQs

What is DOCTO FastCare?

FastCare is DOCTO's workplace injury service, providing early injury assessment, management and certification by video, with certificates of capacity issued immediately after the consultation.

Which states can DOCTO issue certificates of capacity for?

DOCTO issues certificates of capacity for all Australian states and territories, issued immediately after the consultation.

What other services does DOCTO sell to business?

DOCTO sells employers 24 hour emergency medicine cover, work injury management, workplace psychological injury support, blood and body fluid exposure management, concussion care, whiplash telehealth assessment and traveller support.

Related Vendors

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