Define Potential

Define Potential provides Leadership Development training for the Australian public sector, headquartered in Canberra with facilitators in Sydney, Melbourne and regional New South Wales. The small female-led consultancy brings 20+ years of public sector expertise and has delivered training to 39+ APS agencies.

• Offers level-based leadership programs for emerging leaders (APS5-EL1), experienced leaders (EL1-EL2) and senior executives (EL2-SES), ranging from 2-day intensive workshops to programs spanning three months, complemented by individual coaching sessions.
• Co-designs customised solutions using a Three C’s methodology: collaborate to understand client strategy and values, craft tailored programs combining workshops, eLearning, peer learning and coaching, and cultivate lasting change through ongoing evaluation and stakeholder engagement.
• Demonstrates strong outcomes: a large department’s 246-participant program over three years improved hybrid team leadership and communication; a medium agency’s 197-participant program achieved 30 percent higher confidence and 24 percent higher competence.

Best for: Australian government agencies seeking customised leadership development that reflects public sector culture and navigates the complexities of managing dispersed and hybrid teams.

Define Potential provides Executive and Senior Leadership Coaching to Australian public sector professionals and government agencies, with 3294+ hours of coaching delivered by experienced coaches. Services include one-on-one coaching for individuals seeking leadership positions, navigating on-the-job challenges, or developing capabilities in self-awareness, communication, decision-making and strategic thinking.

• Coaching offers measurable impact: participants report significant improvements such as moving from high anxiety to confidence within two sessions, or developing structured habits for self-reflection and learning from complex situations.
• Embedded within broader leadership programs or available standalone, drawing on 20+ years of public sector expertise aligned with APS values and leadership frameworks.

Best for: Public sector professionals and senior executives seeking personalised coaching to develop leadership capability and navigate complex organisational change.