Culture Matters

Culture Matters provides Workplace Investigations across Australian workplaces, led by founder Jessica Kerr with over 15 years of professional experience in employment law, human resources and workplace investigations.

• Specialises in impartial, empathetic investigations into all forms of workplace misconduct allegations, with particular experience in higher education, mining and government sectors.
• Applies a trauma-informed approach grounded in procedural fairness, ensuring all parties feel heard and respected throughout the investigation process.
• Founder is an admitted lawyer, accredited mediator, and AHRI professional member, combining deep employment law expertise with conflict resolution skills.

Best for: Large employers, public sector agencies and not-for-profit organisations needing independent investigation of misconduct claims with legal expertise and trauma-informed practice.

Culture Matters offers Workplace Investigation Training for board members and HR professionals via self-paced online programs, delivered by founder Jessica Kerr.

• Online courses developed from real practice, covering workplace investigations, misconduct response, complaints handling and psychological safety.
• Designed for professionals in NFP, higher education, healthcare and government sectors; group pricing available for teams and boards.
• Content created by an admitted lawyer and investigations specialist with 15+ years experience, grounded in legal standards and practical application.

Best for: Boards and HR teams building investigative capability and embedding trauma-informed practice in misconduct response.