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Citation Group

Citation Group provides smarter workplace solutions including 24/7 HR advice, WHS expertise and ISO certification support for Australian businesses.

Overview

Display / Trading Name
Citation Group

Business Description

Citation Group provides smarter workplace solutions including HR advice, WHS expertise, and ISO certification services to help Australian businesses maintain compliance and improve practices. Their offerings include 24/7 HR advice lines, WHS software, and ISO certification support, ensuring organisations meet workplace law, safety, and quality standards effectively.

Service & Expertise

Workforce Compliance Governance Risk

ISO Standards

Citation Group delivers ISO Standards certification, serving Australian businesses and consultants with JASANZ accredited audit services and implementation support. Citation brings 30+ years of Australian expertise.

  • JASANZ accredited with 3,300+ clients certified across ISO/IEC 27001, ISO 45001, ISO 14001 and other standards.
  • Auditors trained in constructive, collaborative approaches; 91% of clients would recommend the service to colleagues.
  • Fast turnaround and clear communication with dedicated Business Development Managers supporting partners and clients through certification.
  • Exemplar Global certified ISO training available at 10% discount for partner networks and client organisations.

Best for: organisations seeking credible, independent verification of quality, security or environmental management systems, or consultants wanting a trusted certification partner recognised across Australian industry.

Safety

Workplace Health and Safety Management Systems

Citation Group builds workplace safety capability through on demand specialist health and safety management advice, WHS software, and comprehensive audit services across Australia.

  • Combines expert advisory support with web based WHS management software and a library of safety resources to support compliance and safe workplace culture.
  • Conducts comprehensive audits of safety processes and systems, helping organisations implement robust health and safety management.
  • Works with clients on ISO 45001 certification and ongoing safety compliance, with positive feedback on thorough and structured approaches.

Best for: organisations building a positive workplace safety culture and needing integrated advisory and technology support to manage WHS compliance.

Operational Coverage

  • ACT (Hybrid) Local presence: Staff based locally
  • External Territories such as Australian Antarctic Territory, Christmas Island, and the Cocos Islands (Hybrid) Local presence: Staff based locally
  • New South Wales (Hybrid) Local presence: Staff based locally Level 12/80 Pacific Hwy, North Sydney, NSW, 2060; 80 Pacific Highway, North Sydney NSW, 2060
  • Tasmania (Hybrid) Local presence: Staff based locally
  • Victoria (Hybrid) Local presence: Staff based locally
  • Western Australia (Hybrid) Local presence: Staff based locally

Industry

Industry Experience

Professional, Scientific and Technical Services

Contacts & Channels

FAQs

What does Citation Group do?

Citation Group helps Australian organisations run efficient, compliant businesses across HR, training, workplace law, work health & safety and ISO/NDIS certification.

Where is Citation Group located?

Citation Group is based at Level 11/83 Mount Street, North Sydney NSW 2060.

How many organisations does Citation Group support?

Over 12,000 Australian organisations rely on Citation Group's proactive compliance advice and HR software.

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