Acua Counselling, Therapy & EAP - Prahran Clinic

Acua Counselling, Therapy & EAP provides EAP Employee Assistance Programs across Melbourne and the Gold Coast, drawing on more than fifteen years of counselling and coaching practice across six clinics.

• The EAP spans nine components: individual and group therapy, performance coaching for managers and executives, mediation and conflict resolution, a staff advocate service, training, career counselling, care strategy planning and culture and innovation programs.
• Employees book by phone or SMS through a dedicated EAP mobile line, with a four-step intake covering contact, employment verification against an organisation code, triage assessment and booking confirmation.
• Employers allocate a set number of sessions, typically three initially, with more available on request through HR; session content is never shared with the employer.
• Clinics operate at Caroline Springs, Essendon North, Prahran, Werribee and Epping in Victoria and at Burleigh North on the Gold Coast, with a central 1300 777 100 line.

Best for: HR teams in Melbourne or on the Gold Coast that want an EAP pairing confidential counselling with manager coaching, mediation and workplace training.

Acua Counselling, Therapy & EAP also delivers Executive and Senior Leadership Coaching from its Melbourne and Gold Coast clinics, with coaches whose corporate history includes CEO, Managing Director and Board roles.

• Executive and performance coaching addresses leadership development, vision, stakeholder relationships and strategic performance.
• Career coaching supports advancement, portfolio development and presentation skills; enterprise coaching gives organisations independent third-party insight.
• Coaching is also embedded in the firm’s EAP as performance coaching for managers and executives.

Best for: executives and emerging leaders who want a coach with both counselling training and senior corporate experience.