Employee Assistance Programs (EAP)
Acacia Connection delivers EAP Employee Assistance Programs across Australia and New Zealand from its Brisbane head office, supporting more than 2,000 client organisations with counselling available 24 hours a day, 365 days a year.
- Counselling is offered face-to-face, by phone, video, live chat and text, using a short-term model addressing mental health, workplace skills and general wellbeing.
- Draws on more than 1,300 professionals across 1,250 locations in Australia and New Zealand, plus a global network of over 40,000 professionals in 95 countries, with offices in Brisbane, Sydney, Melbourne, Perth, Adelaide, Canberra, Darwin and London.
- Specialist connect lines operate 24/7 for LGBTIQA+ employees, First Nations peoples and people experiencing domestic and family violence.
- Leaders access a confidential telehealth manager support hotline and manager check-in options, within a Promotion, Protection and Support framework aligned with Beyond Blue guidance. Clients include BUSSQ, QBiotics Group and ProCare Australia.
Best for: HR and safety leaders with dispersed or regional workforces who need 24/7 employee counselling with local practitioners across Australia and New Zealand.
