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Complete Crisis Solutions

Complete Crisis Solutions is a Brisbane based consultancy delivering crisis, emergency and security management training and exercises across Australia.

Overview

Display / Trading Name
Complete Crisis Solutions

Business Description

Complete Crisis Solutions is a crisis and emergency management consultancy headquartered in Clayfield, Brisbane, with offices in Sydney and Melbourne. Its consultants have more than 25 years of industry experience and have facilitated hundreds of exercises across Australia's critical infrastructure sector.

Programs cover crisis, emergency and security management and business continuity, from site specific plans and role based training to desktop exercises and full scale multi-agency simulations, backed by a 24/7 on-call capability including crisis communications support.

Service & Expertise

Safety

Emergency Response Training

Complete Crisis Solutions provides Emergency Response Training from Brisbane to organisations across Australia, with consultants who have designed and facilitated hundreds of emergency management exercises across the critical infrastructure sector.

  • Emergency Management Programs that identify operational emergencies, develop policy, plans and procedures, and deliver role based training and awareness for each part of the response structure.
  • Incident Management Team and Emergency Operations Centre training, plus desktop and hypothetical exercises of up to four hours that can run multi-level across sites, corporate teams and stakeholders.
  • Major and mock exercises running from four hours to five days with scenario and script development, role players, exercise control teams, observers and assessors, and reports of key findings.
  • Compliance focused exercises including Part 7A emergency exercises under the Emergency Management Act 2013 (Vic) and NSW declared dam emergency exercises under the Dams Safety Regulation 2019.

Best for: critical infrastructure operators, water authorities, government agencies, major project and mining sites, and education precincts.

Compliance, Governance and Risk

Enterprise Risk Management

Complete Crisis Solutions provides Enterprise Risk Management from Brisbane to organisations across Australia through its crisis, security and business continuity programs.

  • Crisis risk workshops that capture risks, threats and crisis scenarios, aligned with BS 11200:2014 crisis management guidance.
  • Security Management Programs with security risk assessments, policy, plans and procedures, SoCI Act compliance support and 24/7 security incident response.
  • Business Continuity Programs that identify threats and impacts, maintain recovery strategies and plans, and build resilience.

Best for: boards and executive teams that need crisis, security and continuity risks assessed and planned for together.

Operational Coverage

  • New South Wales (Hybrid)
  • Queensland (Hybrid) Suite 3, 318 Junction Road, Clayfield QLD, 4011
  • Victoria (Hybrid)

Industry

Industry Experience

Professional, Scientific and Technical Services

Contacts & Channels

FAQs

What types of emergency exercises does Complete Crisis Solutions run?

Desktop and hypothetical exercises of up to four hours, and major or mock exercises running from four hours to five days with role players, exercise control teams, observers and assessors, and media and emergency services involvement.

Where does Complete Crisis Solutions operate?

The head office is in Clayfield, Brisbane, with offices in Sydney and Melbourne. Exercises have been delivered across Australia's critical infrastructure sector, including Part 7A exercises in Victoria and declared dam exercises in New South Wales.

Does Complete Crisis Solutions provide support during an actual crisis?

Yes. A 24/7 on-call response capability covers crisis management, emergency and incident management and security management, including crisis communications, media and stakeholder support.

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