CareMaster

CareMaster provides Workforce Management Systems to NDIS and aged care providers across Australia, as cloud software used by 300+ providers that matches the right workers to every shift and links administrators, support workers and participants in one system.

• The AI Roster Optimiser recommends workers for each shift from skills, availability, distance from home, cost and compliance factors such as overtime and rest violations, and only recommends workers who are qualified, certified and compliant.
• Open shifts can be broadcast to all qualified workers, who accept them through the Support Worker App, where they also manage availability, participant interactions and timesheets.
• Clock in and out through the app generates timesheets automatically, with deviations from the scheduled support flagged for schedulers and operations teams.
• Serves plan managers, support coordinators, SIL, STA, MTA and SDA providers, home care package providers, day programs and respite care providers, with ISO 27001 accredited information security.

Best for: NDIS and aged care providers that need compliant rostering of a mobile support workforce connected to case notes, invoicing and payroll.

CareMaster provides Payroll Technology Platforms to NDIS and aged care providers across Australia, through award interpretation and pay run tools built into its provider software.

• Dynamic award interpretation applies SCHADS award conditions, including ordinary, night shift, Saturday and Sunday rates, to timesheets generated from worker clock ins.
• Pay runs can be posted for payment within CareMaster or in the connected accounting software, with allowances addressed before posting.
• Timesheets submit to MYOB, Xero, KeyPay or Reckon, and NDIS PRODA bulk invoicing runs from the same platform.

Best for: care providers that want SCHADS payroll and NDIS invoicing driven directly from rostered and clocked shifts.