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Bridge Mediation

Bridge Mediation provides nationally accredited workplace, business, family and elder mediation and conflict resolution from North Sydney Australia-wide.

Overview

Display / Trading Name
Bridge Mediation

Business Description

Bridge Mediation Pty Ltd provides mediators accredited by the Mediator Standards Board to deliver interest-based dispute resolution services from North Sydney to organisations Australia-wide. It uses interest-based or principled negotiation, enabling parties to reach their own agreement with the support of a neutral third party.

Practice areas cover workplace disputes, business disputes, online disputes, family disputes, elder mediation and dispute avoidance. Workplace services span conflict coaching, facilitated discussion and mediation, in person or virtually.

Service & Expertise

Workplace Conduct

Mediation and Conflict Resolution

Bridge Mediation provides Mediation and Conflict Resolution from North Sydney to organisations Australia-wide, with nationally accredited mediators trained in conflict coaching and 15+ years of experience resolving interpersonal conflict and organisational disputes.

  • The workplace resolution process runs through five stages: discuss the process, advantages and benefits, conflict management and coaching, facilitated discussion or mediation, and feedback and review.
  • Workplace conflict resolution begins with Pre-Resolution Preparation in confidential individual meetings, moves to a Facilitated Conflict Resolution Session with an impartial mediator, and ends with Practical Agreements and Next Steps.
  • Early-stage conflict resolution is offered for informal or semi-formal matters, while workplace mediation handles more complex or escalated disputes often linked to formal grievances or investigations.
  • Services may be delivered virtually for remote Australian teams, and mediations are often held in meeting rooms in North Sydney.

Best for: employers, HR teams and business owners seeking an accredited, neutral mediator for workplace or commercial disputes.

Workplace Conduct

Bullying and Harassment Prevention

Bridge Mediation provides Bullying and Harassment Management support from Sydney to employers Australia-wide, helping organisations choose the right response to bullying and harassment complaints.

  • Employers are guided on the two most common pathways, workplace mediation or workplace investigation, and the different outcomes each produces.
  • Mediation is applied where the goal is to repair communications, the parties will continue working together and both participate voluntarily.
  • Early conflict resolution aims to reduce or resolve complaints of bullying and avoid the impact of investigations on employees.

Best for: employers responding to bullying complaints who want a future focused, collaborative outcome.

Operational Coverage

  • ACT (Hybrid)
  • New South Wales (Hybrid) Unit 5, 1 Ridge Street, North Sydney NSW, 2060
  • Northern Territory (Hybrid)
  • Queensland (Hybrid)
  • South Australia (Hybrid)
  • Tasmania (Hybrid)
  • Victoria (Hybrid)
  • Western Australia (Hybrid)

Industry

Industry Experience

Professional, Scientific and Technical Services

Contacts & Channels

FAQs

What is mediation?

Mediation is a process in which the participants in a dispute, with the assistance of a mediator, identify the issues, develop options, consider alternatives and endeavour to reach an agreement. Negotiations are confidential and any settlement reached is recorded and may be signed by each side.

Is mediation confidential?

Yes. Mediation is held in private sessions, all parties are subject to a confidentiality agreement, and private discussions with the mediator are also confidential. Apart from the agreement reached, no details of the mediation are recorded.

Where does the mediation take place?

The location depends on the nature of the matter and the consent of all parties. Sessions are typically held at a neutral venue agreed at the pre-mediation meeting, often the meeting rooms in North Sydney, and services can be delivered virtually.

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