Austrace Investigations Group

Austrace Investigations Group provides Workplace Investigations from Brisbane and the Gold Coast to employers and government agencies across Australia, drawing on over 40 years as an independently owned, ISO 9001 quality assured investigations firm.

• Investigates misconduct, bullying and harassment claims and stress claims, alongside workers compensation, compulsory third party, public liability and general insurance matters.
• Fields over 40 investigators, each licensed in the state they operate in and engaged under a written Sub-Contractors Agreement covering licensing, experience, equipment and conduct.
• Factual investigators carry laptops and printers so statements obtained in the field are signed and witnessed at completion; surveillance operatives use covert vehicles and HD and covert video cameras.
• Directs investigations from Brisbane and the Gold Coast through a network of trained investigators throughout Australia, attending country regions at least every fortnight.

Best for: employers, insurers, self insurers and government agencies needing licensed investigators for misconduct, bullying and harassment and claims matters, particularly in Queensland.

Austrace Investigations Group provides Workers Compensation Investigations from Brisbane and the Gold Coast to insurers, self insurers and employers across Australia.

• Investigates workers compensation, stress claims, compulsory third party, public liability and general insurance claims for major insurance and self insurance companies.
• Conducts background checks before any surveillance operation and retains labelled original recordings in a video library.
• Stores documents, files and exhibits behind a monitored commercial grade intruder alarm and closed circuit TV.

Best for: insurers, self insurers and government agencies managing injury claims that require licensed factual and surveillance investigators.